Management of business processes in production systems. ERP (Enterprise Resource Planning) information systems: management information system; ERP characteristics; Business Intelligence; SAP and ERP structure; navigation in SAP; purchasing cycle in SAP.
Measurement and management of business performance: performance measurement definition; measurement indicators; measurement systems; measurement system implementation process; procedural frameworks; Balanced Scorecard.
Management of work teams: objective; method; resources; coordination.
Analysis and management of risk in production systems: risk definition; Monte Carlo method; Definition and analysis of a model; probability distributions; correlation; @RISK.
Project management: project planning; resource scheduling; ProjectLibre.
Serious games for logistics and group activities.