Digital tools to support innovation. Process and product innovation. Innovation types: from incremental to disruptive. The role of information technologies: from process improvement to digital transformation, from support tool to enabler of new business models. The impact of digital tools on value creation: new products and services and new business processes. A roadmap for digital transformation: preconditions and strategies. Analysis of selected business cases.
The role of corporate knowledge to support innovation: knowledge as a key factor for productivity and competitivenss. The locations of knowledge: implicit and explicit knowledge. Knowledge life cycle. The quality of knowledge. Intangibile assets: specific and generic intabibles. Knowledge management: rationale and maturity model. A structured approach to knowldge management: from analysis to strategy. Gloals, project types, dimensions, organization. Knowledge acquisition: concepts, methodology and techniques. Knowledge management patterns: general models and practical cases.