Portale di Ateneo - En.Unibs.it

Strategic management of operations and of supply chain has an enormous beneficial impact on the creation of value in manufacturing companies. So, the course is devoted to explaining how operations management contributes to face the changes in the actual competitive contexts, focusing on the role assumed by new product development. In addition to this topic, the course examines the main decisions that operations managers take when they project internal production processes and external processes (supply chain engineering) and the planning and control techniques supporting these decisions. The key-drivers of Lean Manufacturing are another basic of the course.

DETAILED PROGRAM

1. Introducing to operations and supply chain management: the operations and supply chain processes; operations management goals; evolutions and trends in operations and supply chain management.
2. Operations strategy and competitiveness: sustainable strategy; operations management and competitive advantage; operations management and business strategy integration; productivity measures.
3. New product development: the product process development; the economic analysis of new projects; designing for the customer; the design for manufacturing and assembling technique; measuring the new product development process performances; the ecodesign.
4. Projecting and selecting industrial production processes: the break-even analysis; projecting the production process; projecting the layout.
5. Total Quality Management and Six Sigma approach: the costs of quality; Six Sigma quality; the Shingo system; the ISO 9000-2000 systems; the external benchmarking for quality improvement.
6. Supply chain strategy: measuring the supply chain performances; projecting the supply chain strategy; the outsourcing; the outsourcing of logistic services; designing for logistics; the global sourcing; the mass customization.
7. Just-in-time and lean system: the lean-production approach; the Toyota manufacturing process; requirements for the lean production management.
8. Sales and operations aggregate planning: the master production schedule; aggregate planning techniques.
9. Inventory management: goals and costs of inventory management; systems of inventory management; inventory and supply chain management.
10. Material Requirements Planning : introducing the MRP systems; the master production schedule; the material procurement planning system; the MRP management; the evolution of MRP systems; Just in time and MRP integration; lot definition in MRP systems.
11. Operations scheduling: priority rules and techniques; the works control.