Portale di Ateneo - En.Unibs.it

Borrowed courses

BUSINESS INFORMATION SYSTEMS GOVERNANCE

INGEGNERIA INFORMATICA

comune

Other Courses of the Study Programme

Course year: 1

DIGITAL AUDIO PROCESSING - 6 credits - Student's own choice
ALGEBRA FOR CODING THEORY AND CRYPTOGRAPHY - 6 credits - Student's own choice
ALGORITHMS AND DATA STRUCTURES - 9 credits - Characterising
ARTIFICIAL INTELLIGENCE - 9 credits - Characterising
ARTIFICIAL INTELLIGENCE FUNDAMENTALS - 6 credits - Student's own choice
BUSINESS INFORMATION SYSTEMS GOVERNANCE - 6 credits - Student's own choice
BUSINESS INFORMATION SYSTEMS MANAGEMENT - 9 credits - Characterising
BUSINESS MANAGEMENT (STRATEGY AND MARKETING) - 6 credits - Related/Supplementary
COMPILERS - 6 credits - Characterising
COMPLEX SYSTEMS ANALYSIS AND CONTROL - 6 credits - Characterising
CONTROL SYSTEMS TECHNOLOGIES - 9 credits - Student's own choice
DIGITAL IMAGE PROCESSING - 6 credits - Related/Supplementary
ENVIRONMENTAL QUALITY MODELING - 6 credits - Characterising
HEALTH INFORMATION SYSTEMS - 6 credits - Characterising
HUMAN COMPUTER INTERACTION - 6 credits - Characterising
IMAGE PROCESSING AND VISUALIZATION
Attendance grouping
9 credits - Raggruppamento di frequenza - Student's own choice
INDUSTRIAL AND SERVICE ROBOTS - 6 credits - Student's own choice
INFORMATION SYSTEMS AND WEB PROGRAMMING
Attendance grouping
12 credits - Raggruppamento di frequenza
INSTRUMENTATION FOR INDUSTRIAL AUTOMATION - 9 credits - Student's own choice
MACHINE LEARNING E DATA MINING - 6 credits - Characterising
MODELLING AND SIMULATION OF DYNAMIC SYSTEMS - 6 credits - Characterising
NETWORK SECURITY - 6 credits - Related/Supplementary
OPTIMIZATION ALGORITHMS - 6 credits - Related/Supplementary
ORGANIZATION AND MANAGEMENT OF INNOVATION - 9 credits - Student's own choice
ROBOTICS - 9 credits - Characterising
SCIENTIFIC COMPUTING - 6 credits - Related/Supplementary
SMART SENSORS AND FIELDBUS - 6 credits - Student's own choice
SYSTEM ADMINISTRATION - 6 credits - Characterising
SYSTEM IDENTIFICATION AND DATA ANALYSIS - 6 credits - Student's own choice

Course year: 2

DIGITAL AUDIO PROCESSING - 6 credits - Student's own choice
ALGEBRA FOR CODING THEORY AND CRYPTOGRAPHY - 6 credits - Student's own choice
ARTIFICIAL INTELLIGENCE - 9 credits - Characterising
ARTIFICIAL INTELLIGENCE FUNDAMENTALS - 6 credits - Student's own choice
BUSINESS INFORMATION SYSTEMS GOVERNANCE - 6 credits - Student's own choice
BUSINESS INFORMATION SYSTEMS MANAGEMENT - 9 credits - Characterising
BUSINESS MANAGEMENT (STRATEGY AND MARKETING) - 6 credits - Related/Supplementary
COMPILERS - 6 credits - Characterising
COMPLEX SYSTEMS ANALYSIS AND CONTROL - 6 credits - Characterising
CONTROL SYSTEMS TECHNOLOGIES - 9 credits - Student's own choice
DIGITAL IMAGE PROCESSING - 6 credits - Related/Supplementary
ENVIRONMENTAL QUALITY MODELING - 6 credits - Characterising
FINAL THESIS - 12 credits - Language/Final Examination
HEALTH INFORMATION SYSTEMS - 6 credits - Characterising
HUMAN COMPUTER INTERACTION - 6 credits - Characterising
IMAGE PROCESSING AND VISUALIZATION
Attendance grouping
9 credits - Raggruppamento di frequenza - Student's own choice
INDUSTRIAL AND SERVICE ROBOTS - 6 credits - Student's own choice
INSTRUMENTATION FOR INDUSTRIAL AUTOMATION - 9 credits - Student's own choice
LEGAL INFORMATICS - 6 credits - Student's own choice
MACHINE LEARNING E DATA MINING - 6 credits - Characterising
MOBILE PROGRAMMING - 6 credits - Student's own choice
NETWORK SECURITY - 6 credits - Related/Supplementary
OPTIMIZATION ALGORITHMS - 6 credits - Related/Supplementary
ORGANIZATION AND MANAGEMENT OF INNOVATION - 9 credits - Student's own choice
ROBOTICS - 9 credits - Characterising
SMART SENSORS AND FIELDBUS - 6 credits - Student's own choice
SYSTEM IDENTIFICATION AND DATA ANALYSIS - 6 credits - Student's own choice
TRAINING ACTIVITY/INTERNSHIP 6 CREDITS - MASTER LEVEL - 6 credits
WEB INFORMATION SYSTEMS - 6 credits - Student's own choice
WEB INFORMATION SYSTEMS AND WEB SERVICES - 9 credits - Characterising

BUSINESS INFORMATION SYSTEMS MANAGEMENT

Single discipline educational activity

Course Sheet

Course code:

750615

Academic Year of enrolment:

2015/2016

Academic Year of provision:

2016/2017

Type of Course:

Characterising

Degree:

Master's Degree Programme in COMPUTER SCIENCE AND ENGINEERING

Disciplinary Sector:

Data Processing Systems

Language:

Italian

Grouping type:

Credits:

Programme Year:

Professor and Collaborators:

GUIDA Giovanni Professor

Cycle:

Second semester

Hours of classroom activity:

Hours of individual study:

135

Basic training in computer science. Advanced technical competence is not required.

Educational Goals

This module provides the basic concepts of information system management, focusing on practical aspects and real-size case studies. After a general introduction to information systems and their recent evolution, the general issue of information system management is introduced and a detailed task analysis is carried out. Fundamental management rules are provided focusing on hardware/software infrastructure, software applications, and human resources. Specific attention is devoted to integration, network information systems, and corporate portals. Organization of the information system department, budget management, quality of service, internal and external relationships are dealt with as well. An important part of this module deals with knowledge management: the value of intangible assets, tacit versus explicit knowledge, knowledge life cycle, and knowledge quality are among the basic topics. A survey of the main approaches to knowledge management is provided, supported by concrete examples derived from professional practice. Typical knowledge management projects are presented, ranging from knowledge capitalization, to knowledge sharing, maintenance and creation.

Content

PART I – Basic concepts
Information systems.
The time line: the evolution of information systems
Issues in information systems management.

PART II – Fundamental management tasks
Managing hardware and software infrastructure.
User support and hel-desk.
Application maintenance.
Developing new applications.
Managing human resources.

PART III – Additional topics
The ICT budget: managing financial resources.
Demand management.
Assessing management results.
effective internal and external communication.

PART IV – Specific issues
Integrated information systems (ERP and beyond).
The corporate portal.

PART V – Corporate knowledge management
The concept of knowledge.
Knowledge and intangible assets.
Identifying corporate knowledge: sources and life cycle.
Knowledge effectiveness (quantity and quality).
Managing knowledge:goals, benefits, and risks.
Approaches to knowledge management: How to get started (check-up, knowledge strategy, master plan).
Main types of knowledge management actions (retention, sharing, creation, exploitation - 2.0 tools for knowledge management - knowledge based systems). Analysis and discussion of practical cases.
A common background: knowledge acquisition. Methodology and techniques.

Extended Syllabus

PART I – Basic concepts
Information systems.
The time line: the evolution of information systems
Issues in information systems management.

PART II – Fundamental management tasks
Managing hardware and software infrastructure.
User support and hel-desk.
Application maintenance.
Developing new applications.
Managing human resources.

PART III – Additional topics
The ICT budget: managing financial resources.
Demand management.
Assessing management results.
effective internal and external communication.

PART IV – Specific issues
Integrated information systems (ERP and beyond).
The corporate portal.

Recommended Bibliography

K. Laudon, J. Laudon, Management dei sistemi informativi, Pearson Education Italia, Milano, 2004.
G. Guida, G. Berini, Ingegneria della Conoscenza. EGEA, Milano, 2000.

Methods of Provision

Conventional

Teaching Methods

Teaching includes formal lessons, supported by the analysis and discussion of practical cases.

Assessment Methods

A written test, followed by a discussion on the main topics of the course. The written test generally consists in a project focusing on a selected subject.

Assessment:

Final Mark

Programme of Educational Activities

Start date of teaching period:

Monday, February 20, 2017

End date of teaching period:

Friday, June 9, 2017

Other Information

This course, belonging to the curriculum "laurea magistrale in Ingegneria Informatica", may be appropriate also for other tracks in the engineering and management fields, like, for example, "Ingegneria Gestionale".