Portale di Ateneo - En.Unibs.it

Operations and Supply Chain Management are today strategic and responsible for the business performances of efficiency, customer service, quality and flexibility. Although, because of the increasing relationships relating manufacturing and service companies and their suppliers’ and customers’ networks globally – Operations Management processes need to be more integrated and continuously revised. For this reason, the “innovation” concept goes further the product innovation concept to include every kind of process innovation.
Basing on this view, the course aims at investigating all the main topics of the Operations Management discipline – Process Strategy and Analysis, Inventory Management, Operation and Material Requirements Planning, New Product/Service Development, Supplier Relationship Process, Supply Chain Integration – adopting the “Continuous Improvement” perspective, consistent with the transition of Operations Management to industry 4.0..

DETAILED PROGRAM

1. Using Operations to compete: Operations and Supply Chain Management across the Organization, Historical Evolution of Operations and Supply Chain Management, Operations Strategy, Competitive Priorities and Capabilities.

2. Process Strategy: Process Strategy Decisions, Layout, Customer Involvement, Resource Flexibility, Capital Intensity.

3. Process Analysis: Documenting the Process, Evaluating Performances, Redesigning the Process.

4. Lean Systems: Continuous Improvement Using a Lean System Approach, Toyota Production System, Designing Lean Systems Layouts, Value Stream Mapping, the Kanban System.

5. Supply Chain Inventory Management: Inventory Management, Inventory and Supply Chains, ABC Analysis, Economic Order Quantity, Inventory Control Systems.

6. Operations Scheduling and Planning: Stages in Operations Planning and Scheduling, Managing Demand, Sales and Operations Plans, Scheduling.

7. Resource Planning: Resource Planning across the Organization, Enterprise Resource Planning, Material Requirements Planning.

8. Supply Chain Integration: Supply Chain and Bullwhip Effect, New Product and New Service Process Development, Supplier Relationship Process, the Order Fulfillment Process, the Customer Relationship Process, Processes Integration and Collaborative Approaches.