The contribution of Work Psychology aims to promote the students' knowledge of the psychological processes that involve the individual within the work context.
The work activity has increasingly assumed the characteristics of a complex combination of expectations, intentions, wills, values and goals through which the person actively interacts with the social and technical context and confronts his explicit and implicit requests for achieve the expected results.
The numerous and rapid changes in work contexts, the ways of producing goods and services, the workers themselves and the contractual forms that regulate the employment market, make it more difficult to understand what it means to build work activities, learn how to do them better, preserve one's own well-being even in difficult conditions, achieving the personal and social goals attributed to work, avoiding unexpected counterproductive effects.
These changes extend from work - where, for example, professional profiles and job requests are created or transformed - to the social reality of people and justify an increase in the commitment to analysis to achieve an adequate diagnosis of work situations capable of also support improvement interventions, against ever greater psychosocial risks
Training objectives
At the end of the course, therefore, the student will be able to:
a. understand the psychological study of work
- objectives of the discipline
- Background
- psychotechnics in Italy
b. analyze the relationship between individual and work
- motivation to work
- the service
- the psychological contract
c. know the antecedents of work-related stress
- human error, accidents and security
- fatigue and stress
d. know the improvement actions of working life
- organizational well-being
- diversity management
e. recognize the main psychosocial risks
- workaholism
- burnout
- mobbing
Teaching methods
The course will be characterized by:
- Frontal lessons
- Comparison guided by the teacher in the classroom
- Exercises and / or sub-group work on the proposed topics
Bibliography
Reference texts:
− Sarchielli G., Fraccaroli F. (2017), Introduzione alla psicologia del lavoro, 2^ ed., Il Mulino (capitoli 1, 2, 3, 5, 6 e 7) (also available on: www.pandoracampus.it)
− Decastri M. (a cura di) (2016), Leggere le organizzazioni, GueriniNEXT (pagg. 9-133)
Optional texts:
− Fineman S. (2009), Le emozioni nell’organizzazione, Cortina (preface + chapters 1, 2 e 4)
− Cocchieri A., Le emozioni: un nuovo strumento organizzativo, in: Di Sauro R., Alvaro R., Processi relazionali e istituzioni sanitarie, Aracne, 2008, pag. 11-33.
− AA.VV., Prendersi cura delle sofferenze nelle situazioni di lavoro, in: SPUNTI n. 15/2012 (www.studioaps.it/rivista-spunti/161-spunti-15.html)
− AA.VV., Per la qualità della vita al lavoro, in: SPUNTI n. 16/2013 (www.studioaps.it/ rivista-spunti/199-spunti-16.html)
− Materials proposed by the teacher on the Didactic Community
Evaluation
For attending students learning is monitored through: interactive classroom activities, participation in online activities, an optional in itinere test and verified through a final oral exam.
Online activities: the activities take place on the Didactic Community (Moodle platform) and consist in free discussion about the topics covered during the course, the consultation of the materials proposed by the teacher, proposals of simulated cases and other activities. The activities of each student are monitored.
Test in itinere: consists in the realization of a presentation (ppt) on a specific topic of the course, starting from the materials proposed by the teacher; the presentation will be illustrated to the rest of the students during the lessons intended for the purpose. The in itinere test, with an annual validity, allows to acquire a score ranging from 3 to 10 points, as well as to reduce the complexity of the final test.
Final exam: consists of a written test, of 45 minutes, composed of three open questions with predefined space, aimed at verifying the successful learning, conceptual mastery, the ownership of language and interpretation and analysis of psychosocial phenomena.
For students not attending the final exam provides the drafting of a paper, agreed upon with the teacher, on a topic among those provided for in the program or proposed in the bibliography, using at least two of the texts indicated (one chosen from the reference texts)
Educational community: 2018.U11643.08698-11.N0.15024
